Dr. Maida said he believes in the marketing parlance that consumers are kings, and to this end, he revealed that the NCC will also be looking at the issues being raised by consumers across the country so that their grievances would be adequately taken care of for them to enjoy value for their money.
“As a regulator, we are going to be stepping in to see what the common issues that consumers are complaining about and what operators are doing about them so that we can hold everybody along the value chain accountable.
“We are going to be working with our licensees to see how tariff can be simpler and more transparent,” he said.
*Source: Independent News Express